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MESSAGING

• Program name: Cisco Webex (Social & Messaging) Cisco Webex is a video conference, whiteboarding and file sharing software for working teams. Web page: webex.com. Last update: 06 May 2020. How easy to press shortcuts: 78%. More information.
• Webex Add Emoji Reactions to Messages. You can let someone know that you’ve seen their message and how you feel about it by responding with an emoji reaction. You can use reactions to let people know that you like a post, to show excitement, or have some fun.

Introducing app update controls in Webex Teams

This May, Webex Teams admins will have access to product controls which will allow you to choose how often the app gets updated for your users. Options include updating the app monthly or quarterly. This means, if desired, you can reduce the number of updates presented to users. With this, you’ll also be able to defer the deployment of updates by up to four weeks for the monthly update option or two weeks for the quarterly update option. This gives customers a chance to complete any required validation of the new software update. For more details, check out this blog.

Isn’t there a space for that? (Windows and Mac)

We are all guilty of accidently making a new space where we could have re-used another. This feature will help you with that. You’ll get a chance to re-use old spaces as you’re trying to create a new one. If there is an active space with the group of people that you have staged, you’ll see a list of spaces you’re already in with those people. Similarly, when you start typing a space name, you’ll be shown a list of spaces with similar names that you are already in. This helps reduce the creation of unnecessary, duplicate spaces.

A new reaction! (Windows, Mac, iPhone, iPad, and Android)

You can now express yourself even more using reactions. If someone made you laugh with their message, simply react with our new (Haha) emoji! In addition to that, our existing Happy emoji becomes Smile and the Surprised emoji becomes the Wow emoji.

‘Seen by’ for read receipts (Windows and Mac)
You might now notice the words ‘seen by’ appearing next to your read receipts in a space. This is to make it quick and easy for first time users to understand what the avatar read receipts are.

MEETINGS

See more people at the same time (Windows)

It’s here! The long-awaited grid view for Webex Teams meetings will be landing into your Windows app this May. You’ll now be able to see up to nine people at once during a meeting, making it that much easier to collaborate. The option will be available on the top right of your meeting window.

A new look for an in-space ‘meet’ (Windows and Mac)

Before, the green icon on the top left of a group space for starting an ad hoc meeting was a combined video camera and phone icon. This has changed to be more descriptive and understandable to users, it is now simply ‘meet’. You will see the same icon when you start a search and hover over a space to start an ad hoc meeting.

CALLING

Webex Calling

Fewer clicks to make a call (Windows and Mac)

You don’t have to click meet icon first and then choose whether to make the call with audio only or share your video. You can make that choice right away.

Single number reach (Windows and Mac)

With Single Number Reach, all incoming calls to your users’ work phones ring other numbers at the same time. You can add any numbers you want in your call settings.

We already support this feature in Webex Teams (Unified CM) on desktop. Check out this help page for more information.

Pull a call from one device to another (Windows and Mac)

You can easily move an active call from one device to another. Take a call on your mobile app, and when you get to the office, simply pull the active call to your desktop. The active call moves to the new device and ends on the old device.

High Definition (HD) video (Windows and Mac)

You can enable or disable HD video. Just click your profile picture, go to Settings (Windows) or Preferences (Mac), select Video, and then enable or disable the setting. You may want to disable HD video if your computer CPU is running high or you want to save network bandwidth during a call or meeting.

Direct callback from your call history (iPhone, iPad, and Android)

Just one tap and you can call someone back…simply tap the Call icon beside someone’s name or number in your Call History and you automatically call the person back at the number they called you. You no longer need to choose what number you want to reach them at.

We’re also making this available in Webex Teams calls.

Voicemail in Webex Teams (iPhone, iPad, and Android)

No more missing calls in Webex Teams. If you’re using Calling in Webex Teams (Webex Calling) on your iPhone, iPad, or Android, you’ll see a red badge counter (Message Waiting Indicator) next to the Calls tab letting you know you have a voice message. If you want to listen to your messages, go to the Calls tab and click on Call Voicemail to dial into the voicemail system. From your voicemail system, you also can record a personal greeting, delete a message, and so on. After you listen to your messages (from the app or your desk phone), the red badge counter disappears.

We already support this feature on desktop. See this help page for more details.

Merge two calls (iPhone, iPad, and Android)

When you’re on a phone call and you receive an incoming phone call in Webex Teams, you can merge the two phone calls into one and have everyone in the same phone call.

We already support this feature on desktop. For more information, take a look at this help page.

Start a conference call (iPhone, iPad, and Android)

We’re making collaboration even easier. Need another opinion while you’re on a call? You can add up to 6 people while you’re in a 1–to–1 call.

We already support this feature on desktop. See this help page for more details.

Call statistics (iPhone, iPad, and Android)

When you’re in a call or meeting, you can tap More button (three dots button) to check call statistics, such as packet loss, latency, and resolution rate.

View full screen share (iPhone and iPad)

When you’re in a call and the person you’re chatting with shares their screen, you can see what they’re sharing more clearly. Rather than their screen and video taking up equal real estate, their screen takes up your full view while their video just takes up a small space in the corner.

Switch to and from a bluetooth device during a call (iPhone, iPad, and Android)

During a call, you can switch from your headset or speaker to a Bluetooth device with the tap of a button.

Songs for a hero crack. Unified CM Sky go on a lg smart tv.

Use desk phone control for Webex Teams calls (Windows and Mac)

When you’re connected to your desk phone from Webex Teams, you can make and answer Webex Teams calls. The audio and video goes through your desk phone but you can still share your screen from the app.

Use Health Checker for phone services status (Windows and Mac)

If you’re unsure whether you’re Phone Service is working properly, you can check out the status of your phone connection from the app. On Windows, click your profile picture and then go to Help > Health Checker. On Mac, go to Help > Health Checker. Health Checker tests your connection and lets you know if there’s a problem.

Fewer clicks to make a call (Windows and Mac)

You don’t have to click meet icon first and then choose whether to make the call with audio only or share your video. You can make that choice right away.

High Definition (HD) video (Windows and Mac)

Webex Teams Emoji Windows 7

You can enable or disable HD video. Just click your profile picture, go to Settings (Windows) or Preferences (Mac), select Video, and then enable or disable the setting. You may want to disable HD video if your computer CPU is running high or you want to save network bandwidth during a call or meeting.

Direct callback from your call history (iPhone, iPad, and Android)

Just one tap and you can call someone back…simply tap the Call icon beside someone’s name or number in your Call History and you automatically call the person back at the number they called you. You no longer need to choose what number you want to reach them at.

We’re also making this available in Webex Teams calls.

Call statistics (iPhone, iPad, and Android)

When you’re in a call or meeting, you can tap More button (three dots button) to check call statistics, such as packet loss, latency, and resolution rate.

View full screen share (iPhone and iPad)

When you’re in a call and the person you’re chatting with shares their screen, you can see what they’re sharing more clearly. Rather than their screen and video taking up equal real estate, their screen takes up your full view while their video just takes up a small space in the corner.

Switch to and from a bluetooth device during a call (iPhone, iPad, and Android)

During a call, you can switch from your headset or speaker to a Bluetooth device with the tap of a button.

INTEGRATIONS

Jira Server Bot
The latest updates to the Jira Server bot for Webex Teams support 2-way functionality, making it easier for your entire team to build, monitor, and release software in a timely manner. Now you can create issues like bugs, tasks, and stories from any space as well as setup real-time notifications for issues in your Jira project. Quickly see what’s been updated recently, assigned to you, or even list issues you’re watching from within a Webex Teams space. Learn more on the Webex App Hub.

Learn More

Webex Teams Update June 2020 – What’s New?

• 17 June, 2020

Article, Cisco, Unified Collaboration

Cisco Webex Teams is regularly updated to add features, modify the user interface, and generally improve the experience that people have while using the platform. In this article we’ll be taking about what is new in the latest Webex Teams update and explain what some of the new features can do.

If you don’t already use Webex Teams, click here to read five reasons why you’ll love it!

We are all guilty of delaying updates on some programs but sometimes this can be a real security flaw. In business scenarios, this can be perilous and convincing your employees to perform updates can be tricky. However, you will no longer have to rely on them.

With this new Webex Teams update, administrators can define monthly or quarterly forced updates for all users of Webex Teams in your organisation. These updates will happen as soon as you open your application. This is great for keeping clients up to date across the entire organisation.

Under messages on teams, it shows the profile pictures of the users who have opened and read the latest messages. However, this wasn’t clear to some users of Webex Teams and so Cisco has added the text “Seen by” next to these pictures so that this feature is more clear.

We collaborate with different teams all the time and we always use Webex Teams spaces as our go-to for organising a project. However often you can become overwhelmed with the number of spaces you are a part of. That’s why this latest Webex Teams update is valuable in this regard.

As of now, when you are trying to create a new space and you have started entering the required people, Webex Teams will automatically show you existing spaces that contain those people. This stops space duplication and prevents a cluttered client. This is a great new feature that will be very handy for organisational purposes.

Cisco Webex Emojis

With this latest Webex Teams update you can now express your reactions to others’ messages in more ways. If someone sent a funny message you can now react with a “Haha” emoji to let them know you liked their joke. In addition to this, the existing happy emoji becomes the “smile” emoji and the “wow” emoji has replaced the surprised emoji. This is a fun update that people will like.

Webex Chat Emoji

The desktop application for Webex Teams is due to come out next week. This will likely change the user interface somewhat and could add some new features. Subscribe to our blog by clicking the icon at the bottom right of the page so you are notified about the update. See here for Cisco’s list of new changes.

Cisco Webex Teams Emoji

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