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There are now two ways in which you can enjoy watching Live TV via the new Sky Go! Either jump right in with our Watch TV option, or look for something to watch via our TV Guide. There are some subtle differences between the two, which are explained below, and you can choose the best option for you.

Find something to Watch via the TV Guide

Just like on your existing Sky Go platform, if you aren't too sure what you want to look for, you can browse our TV Guide for something to watch. Its set up with some channel filters, so you can easily locate the types of channels you're in the mood for.

If you would like to know more about our new TV Guide, head over to our TV Guide Section.

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Open your notifications panel (usually by swiping down from the top of the screen). Tap on Sky Go notification that says Connected to your Sky Q box.; Tap Disconnect.; To reconnect to your Sky Q box, tap on Recordings in the Sky Go app. As we know Sky Go is not compatible with Chromecast, so we have to use mirror methods to cast or watch Sky GO on Chromecast. There are two methods through which you can cast Sky Go on your TV using Chromecast. One method is using Screen Mirror Sky Go using a Smartphone. The second method is using Chrome from PC. Watching Live TV via Sky Go Watch the Best Entertainment, Sports, Movies & TV Shows - Sky Discover Join Now My Account TV Guide Support. Re: Watch via Sky Go won’t Reactivate ‎16 Aug 2020 04:14 PM @Liza27 Sky Go Extra has nothing to do with connecting to a Q box, it's the Multiscreen subscription that you need. Watching Live TV via Sky Go Watch the Best Entertainment, Sports, Movies & TV Shows - Sky Discover Join Now My Account TV Guide Support.

Tune in via 'Watch TV'

Tapping or clicking on our Watch TV button takes you directly in to our Live player, and instantly launches the last stream you viewed. It's a great way to be able to pick up exactly where you left off, and you can use the scrub bar to go back a few minutes if you need to.

Introducing your new Live Player!

We've added a few nifty new features to the live TV player, which we hope will make your viewing experience all the more enjoyable!

We've added a 'Live' Indicator

The Live indicator is displayed within our player, and shows you when you are watching the stream live, or in real-time. You can scrub backwards in time, but you won't be able to fastforward. It's our way of showing you at a glance where you are in the stream, so if you hear your neighbours cheering and aren't sure why, it's easy to check if you're watching the up to date coverage, or you're a few minutes behind!

See what else is on with our Channel Drawer

Show you're watching not quite cutting it? Or do you want to check the score during the ad break? Just like on your Sky box, bring up our handy on-screen channel drawer, and select what you want to view without leaving the player!

Simply click on the Channels button (on Web) or swipe up (on mobile), and you've got a view of what's playing on the other channels, for the current time only.

You'll still need to use our TV Guide for the full listings view, or to send a Remote Record request to your Sky box.

Sky Go is an online TV service that first launched in 2006. In 2020, Sky TV is as flexible as ever – whether you want to catch up with a series on the train or watch live TV from the comfort of your bed, you can now do that at the click of a button.

Even if you forget to record your favourite programme, there’s now no need to worry as you can remotely hit ‘record’ via Sky Go.

But, for all its great points, Sky Go will come with the odd error code. We take a look at Error Code 1304. What does it mean? How can you fix it? And how you can prevent it from coming back in the future?

What is the root cause of Sky Go error code 1304?

If you’re receiving the message: “Sky Go unavailable. Please try again later. Error code 1304”, don’t panic – this is a common issue.

A variety of factors come into play when it comes to the cause of this issue. But, more often than not it comes down to a glitch in the service.

Depending on which machine you’re trying to watch Sky Go on, your solution will differ. Below we take a look at both Apple Macs and other laptops.

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How to fix the Sky Go error on your MacBook

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The first thing to try is to uninstall the Sky Go app, you can do this by going into the App Store, finding the Sky Go app and clicking uninstall, then simply reinstall the app and try loading up the player again.

An easy thing to check is whether you’re using the most recent software. Ensure that your MacBook is as up-to-date as it can be. These machines often require updates which are sometimes easy to miss.

To download a macOS software update, navigate to the Apple menu, click on “System Preferences”, “Software Update”. Once downloaded.

Finally, if you’re still not having any luck, delete the Sky Go folder by going to “Finder”, “Users”, “Library”, “Application Support” and “Delete Sky Go Folder”. Now, log out and the app should now work when you log back in.

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Sky Go: Fix the error on a Windows laptop

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If you’re using a Windows laptop you may be experiencing error code 1304, too.

In the same vein as the MacBook steps, firstly try uninstalling the Sky Go app by simply right-clicking the Sky Go icon and selecting “uninstall”. You can then reinstall the application to see if it works.

Drivers not being updated could be a big part of why the app is not working and could lead to worse computer performance overall.

To update your drivers, open the Start Menu, search for “Device Manager” and click the top result. Double-click the category “Video Card” and “Applications”. Right-click the device, and select the “Update Driver” option.

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If you’re still experiencing the error and have a Sky Q system, with your Sky Q remote control, go to “Settings”, “Status” and go to “Watch via Sky Q app” and click on “Reactivate.”





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